THC Vape restock — quick reference

After-sales, replacements and reorders

We ship THC vape products to distributors, chain buyers and independent shops. What follows is the material we normally cover in a first conversation: what we hold in stock, how we test it, how it ships, and what happens when a carton arrives damaged.

Reorders are the real test of a supplier. If the second shipment does not match the first, the relationship is over regardless of price, so we treat the reorder as the actual deliverable.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Sell-through notes for the shop floor

Bundle a device with a consumable and the reorder rhythm changes from occasional to weekly. That single merchandising decision often does more for monthly revenue than a price promotion.

Staff knowledge converts better than any poster. If your team can explain the difference between two coils in one sentence, the step-up SKU sells itself.

Labels, closures and traceability

If you sell into a market that requires child-resistant packaging, say so at quotation stage. Retrofitting a CR closure onto a finished bottle design usually means a new mould and a four week delay.

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

• Specification locked in writing before production starts
• Private label files archived for future rebrands
• Artwork proof plus physical dummy for custom packaging
• Reference sample retained from every batch
• Consolidated or split shipping, quoted both ways
• Mixed SKU cartons to spread first-order risk

Assortment planning without the guesswork

We keep a short list of approved configurations for THC vape products. Anything outside that list is possible, but it becomes a custom run with a custom lead time, and we quote it as such rather than pretending everything is standard.

Colour range is where assortments quietly die. Six finishes look impressive in a brochure and disastrous on a shelf with 40 cm of space. We recommend two finishes per core SKU and let the trial line carry the novelty.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

Related reading

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